Executive Director of Organized Retail Crime and Corporate Investigations at CVS Health
Ben Dugan, CFI, is the Executive Director of Organized Retail Crime and Corporate Investigations at CVS Health. Ben possesses over 30 years retail loss prevention experience ranging from Big Box, Catalog, Pharmacy and Specialty retailers. Ben is certified as an expert in Organized Retail Crime and Diversion by the U.S. Department of Justice and holds additional certifications as a Law Enforcement Instructor, Certified Forensic Interviewer (CFI) and in E-Commerce Investigative Methodologies.
Ben has provided expert testimony in dozens of high-profile criminal cases and testified at the highest levels of State and Federal government to advance ORC legislation and initiatives across the country. His work on ORC, Transnational Crime, Money Laundering, and violent crime is regularly featured in the national media and at National Retail Industry and Police Conferences.
In 2021, he was named “Leader of the Year” by Loss Prevention Magazine.
Ben served four years as the President of the National Coalition of Law Enforcement and Retail.